Services

Why Roadside Assistance?

Your 24/7 Peace of mind.
You can rely on our service provider Assistance et Dépannage aux Automobilistes Ltée (ADA) for reliable and secure roadside assistance 24/7.
Discover the benefit of this scope of cover to your Car Insurance

Simply call ADA on 211 3030, and our service support will assist you for:
What is covered in my car insurance plan?

• Express breakdown services in case of mechanical and electrical breakdown of your car
• Towing when a vehicle has broken down due to mechanical and/or electrical problem, or in case of accident
• If you accidentally lock your keys in your car, ADA will provide emergency assistance subject to you providing suitable identification
• In the event you have been hospitalized or have undergone a surgical intervention and cannot drive back with your car, we will arrange to drive your car to your residence
• Taxi service to any single destination for a maximum of 2 persons

When the Road assistance service will not Apply

• A second towing for same breakdown
• The vehicle is transported from a garage to another
• The vehicle is inaccessible to ADA tow truck
• A specialised intervention, which is outside ADA expertise, is required given the Vehicle’s bearing and situation
• A maximum of 3 interventions have been already used during your policy period of insurance
• If the vehicle is more than 2500kg

Please have the following information ready when you call:

• Your name and telephone number
• Your breakdown location
• Your vehicle registration number
• A description of the problem

Roadside Assistance

Why Roadside Assistance?

Your 24/7 Peace of mind.
You can rely on our service provider Assistance et Dépannage aux Automobilistes Ltée (ADA) for reliable and secure roadside assistance 24/7. Discover the benefit of this scope of cover to your Car Insurance.

Simply call ADA on 211 3030, and our service support will assist you for:

What is covered in my motor bike insurance plan?

• Express breakdown services in case of mechanical and electrical breakdown
• Towing when a vehicle has broken down due to mechanical and/or electrical problem, or in case of accident
• If you accidentally lock your keys in your car, ADA will provide -emergency assistance subject to you providing suitable identification
• Taxi service to any single destination for a maximum of 4 persons

When the Road assistance service will not Apply

• A second towing for same breakdown
• The vehicle is transported from a garage to another
• The vehicle is inaccessible to ADA tow truck
• A specialised intervention, which is outside ADA expertise, is -required given the Vehicle’s bearing and situation
• A maximum of 3 interventions have been already used during your – policy period of insurance
• If the vehicle is more than 2500kg

Please have the following information ready when you call:

• Your name and telephone number
• Your breakdown location
• Your vehicle registration number
• A description of the problem